This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”) and subscribe to our marketing communications. Our practices comply with Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA). By subscribing or providing your email address, you consent to the collection, use, and disclosure of your information as described below.
1. Information We Collect
We only collect:
- Email Address: Provided voluntarily when subscribing to newsletters, promotions, or updates.
No other personal information (name, phone number, payment info) is collected unless explicitly provided.
2. How We Use Your Email Address
We use your email address only to:
- Send newsletters, marketing content, and promotional offers you opt in to receive
- Manage your subscription, including processing unsubscribe requests
- Respond to questions or inquiries
We do not sell, rent, or share your email address with third-party marketers.
3. Consent
We require express consent before sending marketing emails:
- By subscribing through our forms, you explicitly agree to receive emails from us.
- You may withdraw consent at any time by clicking “unsubscribe” in any email or contacting us directly.
Implied consent may exist in certain cases (e.g., previous business relationship), but we rely primarily on express opt-in
5. International Subscribers
Our website is primarily intended for individuals in Canada.
If you subscribe from outside Canada, including the U.S., your email address will still be processed according to Canadian privacy laws (PIPEDA) and CASL. By subscribing, you acknowledge your information may be transferred to Canada.
6. Data Storage and Security
We use industry-standard security measures to protect your email address from unauthorized access, misuse, or disclosure.
Your data is accessible only to authorized personnel who need it to send communications about early access to our product.
7. Third-Party Service Providers
We may use Web Hosting Canada's "Mailer Mojo" as our email service provider to manage subscriber lists and send communications.
This provider:
- Acts only on our behalf
- May store or process data in Canada
- Cannot use your data for their own marketing purposes
9. Your Rights
Under PIPEDA and CASL, you have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent to receive emails
To exercise your rights, contact us at privacy@facilassign.com.
10. Data Retention
We retain your email address only as long as you remain subscribed
Once you unsubscribe, your email is removed from our active mailing lists and deleted within a reasonable time.
11. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect email addresses from children.
12. Changes to This Privacy Policy
Any updates to this policy will be posted on this page with a revised “Last Updated” date.
For questions about our privacy practices or to access your personal information, please contact:
FacilAssign - Privacy Officer
Email: privacy@facilassign.com